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Direct Primary Care

TrueCare DPC, PLLC Privacy Policy

Type of website: Business

Effective date: 1st day of February, 2024

www.truecaredpc.com (the "Site") is owned and operated by TrueCare DPC, PLLC. TrueCare DPC, PLLC can be contacted at:


golfran@truecaredpc.com

(910) 758-1769

414 Ray Avenue, Fayetteville, NC 28301


Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected; and
  4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.


Consent

By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and
  2. The collection, use, and retention of the data listed in this Privacy Policy.


Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.


Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  1. Location;
  2. Clicked links; and
  3. Content viewed.


Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Age;
  3. Date of birth;
  4. Sex;
  5. Email address;
  6. Phone number;
  7. Address; and
  8. Payment information.

This data may be collected using the following methods:

  1. Enrolling.


How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.


The data we collect automatically is used for the following purposes:

  1. Analytics;
  2. Advertising; and
  3. Tax liability.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Membership.


Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

  1. Canva Pty Ltd.

We may share the following user data with third parties:

  1. Visits; and
  2. Links clicked while using site.

We may share user data with third parties for the following purposes:

  1. Targeted advertising;
  2. Analytics; and
  3. Tax liability.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.


How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.


You will be notified if your data is kept for longer than this period.


How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.


While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.


How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:


Golfran A. Rivera

golfran@truecaredpc.com

(910) 758-1769

414 Ray Avenue, Fayetteville, NC 28301


Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.


Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Golfran A. Rivera, at:


golfran@truecaredpc.com

(910) 758-1769

414 Ray Avenue, Fayetteville, NC 28301


TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of www.truecaredpc.com (the "Site"). This Site is owned and operated by TrueCare DPC, PLLC. This Site is a business.


By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.


THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.


Intellectual Property

All content published and made available on our Site is the property of TrueCare DPC, PLLC and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.


Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.


Limitation of Liability

TrueCare DPC, PLLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless TrueCare DPC, PLLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


Applicable Law

These Terms and Conditions are governed by the laws of the State of North Carolina.


Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and TrueCare DPC, PLLC are unable to resolve any dispute through informal discussion, then you and TrueCare DPC, PLLC agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and TrueCare DPC, PLLC. The costs of any mediation or arbitration will be paid by the unsuccessful party.

Notwithstanding any other provision in these Terms and Conditions, you and TrueCare DPC, PLLC agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.


Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.


Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:


(910) 758-1769

golfran@truecaredpc.com

414 Ray Ave, Fayetteville, NC 28301

You can also contact us through the feedback form available on our Site.

Effective Date: 1st day of February, 2024